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1. Why did Whatcom County change from the old 4 year revaluation plan?
2. Has the Assessor’s Office been working towards this goal?
3. How does our annual valuation program function?
4. Does Whatcom County generate more property tax revenue from annual revaluations?
5. What are some of the advantages to operation on an annual valuation plan?
6. What were the administrative concerns associated with the program's transition?
7. Has the Assessor’s Office required additional staff or operating budget?

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1. Where do I obtain a form for recording purposes?
2. How do I change the ownership of a piece of property?
3. How do I remove or add a name from my property?
4. How do I transfer property?
5. How do I do a title search?
6. What does the Auditors Office staff look for in a legal document?
7. How can I tell if my documents are correct before I record them?
8. What is a multiple title document?
9. I received a document in the mail that says Reconveyance on it, what is it?
10. How do I get a copy of my deed (or any other recorded instrument)?
11. Do you accept faxed requests?
12. How long does it take for a document to be recorded and returned by mail?
13. Can I search property records to find the owner of a parcel when I only have the address?
14. Can you tell me who the owner of a piece of property is by parcel number or street address?
15. Do you have birth and death records?
16. Where do I obtain information regarding divorce or probate records?
17. How do I find out about property tax information?
18. What do I need to view the recorded documents online?
19. Are there document types that are restricted from viewing online?
20. How long between when a document is recorded and when it is available on your website?
21. Why was no image available for the document I tried to view online?
22. Why are documents watermarked with Unofficial Document?
23. I don’t want to have my documents appear on the website, can I have them removed from view?
24. Can I record my document electronically?

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1. Who is the Board of Equalization?
2. How can I appeal the assessed value of my property?
3. Who may file an appeal?
4. Where can I get an appeal form?
5. What information must I provide for a completed petition?
6. What is the deadline for filing a petition?
7. If I do not meet the appeal deadlines, can the board be reconvened to consider a late filed petition?
8. How does the assessor value my property?
9. When do I receive a "Change of Value Notice?"
10. What if I did not get a "Change of Value Notice?"
11. Should I wait until after my hearing to pay my property taxes?
12. What types of evidence should I provide?
13. What if there are no sales comparable to my property?
14. What if I don’t have time to gather all the evidence by the petition deadline?
15. Should I contact the Assessor’s Office?
16. When will I have a hearing?
17. What can I expect at the hearing?
18. May I submit additional information at the hearing?
19. How soon will I receive a decision from the Board of Equalization?
20. What if I am not satisfied with the Board of Equalization’s decision?

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1. What is the best way to contact the Council?
2. When does the Council Meeting Agenda come out?
3. What time do Regular Council Meetings start?
4. If I can’t attend a Council meeting, how can I find out what the Council discussed?
5. How do I search the Whatcom County Code for a specific topic?
6. How do I save or print sections of the Whatcom County Code or Charter?
7. What records are accessible online?
8. How can I access Council related records that are not online?

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1. What is the address and phone number for Whatcom County District Court?
2. Who do I make a check or money order out to?
3. How can I pay a ticket or set up payment arrangements?
4. Do you take payments over the phone?
5. When is my next payment due?

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1. How can I set up a meeting with the County Executive?
2. Does the County Executive have responsibility for all county departments, including those led by elected officials?
3. Who is in charge of animal control in Whatcom County?

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1. How much time will the screening take?
2. What is on those floors?
3. What is prohibited beyond screening?
4. What if I bring a prohibited weapon?
5. If I am headed to the Executives Office, Council Chambers or Office, Human Resources, Treasurer, Auditor, or Assessor's Office do I need to go through screening?
6. Will I be able to use the back doors to the courthouse?
7. What if I have questions that are not answered above?

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1. Where can I get a copy of my immunization record?
2. Where can I get more information about vaccines?
3. How much does it cost to get immunizations at Whatcom County Health Department?

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1. How can I locate drinking water records?
2. How do I get my water source approved to obtain a building permit?
3. What do I need to do to have a well drilled?
4. Does it matter where I drill my well on my property?
5. How deep will I have to drill my well?
6. What do I have to do to develop my own public water system?
7. How do I find out who takes care of the public water system that serves water to my house?
8. My water is making me sick, what should I do?
9. Where can I find information on water treatment systems?
10. Where do I find out who I get my water from if it is not from a private well?

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1. Who inspects restaurants, taverns, and grocery stores and how often are they inspected?
2. Who inspects processing plants and places that sell foods wholesale?
3. If I have a complaint about a food establishment who can I call?
4. What should I do if I think a meal I ate made me sick?
5. What is the best thing I can do to prevent food-borne illness at home?
6. Should I prepare food for others when I am ill?
7. Who needs to get a food worker card?
8. Do I need a permit to operate a restaurant, grocery store, tavern or similar facility?
9. I just bought a food establishment business, what permits do I need from the Health Department?
10. I am planning to open a restaurant or other food establishment in Whatcom County, what should I do first?
11. What permits do I need to sell food at a fair, festival, or community event?
12. I have heard the last meal I ate is what caused my foodborne illness (food poisoning), is this true?

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1. What is a temporary food establishment?
2. What events require a temporary food establishment permit?
3. What is a public event?
4. What forms of payment do you accept?
5. How do I receive my permit?
6. Do I still need a permit if I am not charging for the food?
7. Where do I obtain a food workers card?
8. I have a current food worker card: do I still need a temporary food establishment permit?
9. I am organizing an event and I want to invite multiple food vendors, what do I need to do?
10. I am a permitted caterer in Whatcom County: do I need a permit to offer food at an event?
11. What type of equipment do I need to operate a temporary food establishment event?
12. I’m an out of county food vendor: what type of permit do I need to offer food at an event and can I make food at my restaurant and serve it at a Whatcom County event?
13. I have a current permit for operating a mobile unit in Whatcom County: do I need an additional permit to operate at a temporary event?
14. What permit do I need to operate at the Northwest Washington Fair (NWWF)?
15. What type of produce am I allowed to offer at a temporary food establishment event?
16. Where do I clean utensils?
17. My proposed menu requires advanced preparation of food: can I make and prepare food at home?
18. Can I cook food, cool it down and reheat it later for service?
19. I would like to have a petting zoo at my event: what are the requirements?
20. Do I need any additional permits to have a temporary food establishment event?
21. How do I find out more information?

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1. How can I get a card that is valid for three years?
2. Who do I contact if I have a problem with the online class?
3. Can I stop the training and complete it later on?
4. My session has timed out. Now what do I do?
5. I live outside of Washington state, but will be working as a food worker in Washington state, how do I get my food worker card?
6. How do I replace or reprint my food worker card?
7. When will my card expire?
8. Why does my new card cost $10?
9. Do I have to sign my card once I print it?

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1. Should I use an additive in my septic tank?
2. When is an OSS permit needed?
3. Can I design my own OSS?
4. Can I install my own OSS after I obtain an OSS permit?
5. Do you have a copy of my OSS permit?
6. How do I clean up sewage that has backed up into my house?
7. What are some signs that my OSS is failing?
8. How can I find my septic tank?
9. What is the reserve area?

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1. Why was my property assessed a fee?
2. How much is the fee?
3. I was assessed a fee and I don’t have an OSS, how do I get this corrected?
4. If I believe the fee was assessed in error and I have submitted a request for fee review, will it be processed by the time my taxes are due?

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1. Are there other communities in Whatcom County that self-haul?
2. What makes Point Roberts different from the rest of Whatcom County?
3. Who oversees solid waste collection at the Point?
4. What services do state certified collection companies provide?
5. What and where is the Solid Waste Collection District?
6. Don’t we have a “Universal Service” requirement?
7. How many exemptions are there at the Point and how many potential customers?
8. What is a G-Certificate and how does a hauler acquire 1 to be “certified”?
9. Who decides the rates or tariff for curbside collection?
10. When does neighborhood self-haul of garbage and recycling become regulated collection?
11. Is assistance available for self-hauling garbage and recycling?
12. Who operates the Johnson Road Transfer Station?
13. What are the Canadian rules required to haul garbage out of Point Roberts?
14. Is it possible for a Canadian refuse hauler to provide the service, taking the garbage to a Canadian landfill?

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1. What should I do if I am bitten by a dog, a cat or a pet ferret?
2. What should I do if a bat bites or scratches me or if I see one of my children handling a bat?
3. What should I do if I find a bat in my house?
4. Can I bring a bat or other animal to your office and have you test it?

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1. Do I have to have garbage service?
2. Can’t I just burn my garbage?
3. Can I burn my yard waste?
4. What are the requirements for storing garbage?
5. Where can I dispose of household hazardous wastes like paints, solvents, cleaners, and gasoline?
6. Where can I dispose of used oil and antifreeze?

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1. Bagging is needed for a quality lawn, right?
2. My lawn is healthy and I bag my clippings. Why shouldn’t I continue bagging?
3. But clippings cause thatch, don’t they?
4. What if my lawn has a lot of weeds? Wouldn’t leaving clippings increase the problem?

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1. What should I do if someone in my family appears to have a substance problem?
2. What do I do if my loved one won't go to treatment?
3. What should I do if my family member returns home intoxicated and out of control?
4. What if I cannot I afford treatment?

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1. I was swimming in a pool and a day later I noticed I had a rash, what should I do?
2. I was swimming in a lake and developed what my neighbor called swimmers itch. What should I do?
3. What is swimmers itch?
4. Why do the hotels always have a big fence and gate around their pool?
5. I went swimming and the water was so cloudy I couldn't see the bottom of the pool, is this problem?
6. What is the age limit for bathers to swim alone in a limited use pool?

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1. What is FMLA?
2. When can I take FMLA leave?
3. Are all employee eligible for FMLA?
4. If I have sick leave accruals, do I still need to complete an FMLA Leave Request form?
5. How do I request an FMLA leave?
6. Do I need to provide a Medical Certification to support my FMLA leave request?
7. Do I need to provide medical recertifications?
8. Who should I inform about changes during my leave and my plan to return to work?
9. Am I responsible for completing timesheets during my FMLA leave?
10. Do I need to use a different timesheet when I'm on FMLA leave?
11. Must I use accruals during my FMLA leave?
12. How will my benefits be affected during my FMLA leave?
13. If I am out on time loss for a workers' compensation claim, how does that work with FMLA?
14. Is my retirement affected by FMLA leave?
15. Will I qualify for any short-term disability benefits?
16. Do I need to provide a fitness-for-duty certification before I can return to work?
17. What assistance is available to me and/or my family during a health crisis affecting me or a loved one?
18. Do I need to provide an FMLA Medical Certification to qualify my FMLA leave request?
19. How much sick leave can I use for my FMLA paternity leave?
20. How do I add my newborn baby to my benefit plans?

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1. How often are job listings updated?
2. Can I apply for positions not listed?
3. Should I include a resume and a cover letter?
4. Do you keep previous applications on file or do I turn in a new application each time?
5. If a position is posted a long time, are you still accepting applications?
6. What happens after I submit in my application?
7. Do I need to be a U.S. Citizen to work for Whatcom County?
8. If I applied for a position, will I receive an interview?
9. What benefits do you offer to your employees?

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1. How do I initiate Military Leave?
2. If I am called to active military duty for a significant length of time, what types of paid leave are available to me?
3. What do I need to do about weekly timesheets during military leave?
4. What happens to my medical benefits while I am on military leave?
5. What about my other benefits (dental, vision, life insurance, long-term disability)?
6. Are there any provisions for leave for family service members?

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1. Why are the plans changing in 2017?
2. How can I learn more about the 3 different medical plans?
3. How are the three medical plan options the same?
4. When do I have to make my 2017 medical plan decision?
5. What does “qualified” mean?
6. Do prescriptions count toward the deductible under the QHDHP?
7. What is a Health Savings Account (HSA)?
8. Who is eligible for an HSA?
9. Who funds the Health Savings Accounts (HSA)?
10. What does “seed money” mean?
11. How much can be contributed to my HSA?
12. Who administers the HSA?
13. Are funds in the HSA “use it or lose it?”
14. How do you make withdrawals from the HSA?
15. Who keeps records to substantiate HSA reimbursements?
16. What happens to my HSA account when I die?
17. Can I make a different plan choice in future years?
18. What about “coordination of benefits?”
19. Can I have an HSA and a Flexible Spending Account (FSA) at the same time?
20. When will I receive information about my 2017 Flexible Spending Account (FSA) ?

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1. When the weather is bad, what should I do?
2. Will business hours be the same for all county operations?
3. How do I fill out my timesheet?
4. Who can answer my other questions?

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1. I want to bring in some volunteer help - where do I start?
2. How can I attract volunteers?
3. If I wish to engage a volunteer, what steps do I take?
4. Do I need an appointment letter for a volunteer?
5. What kind of orientation should I provide for a volunteer?
6. Does my volunteer get a County badge?
7. Do I need to keep track of volunteer hours worked?
8. Is training available for volunteers?
9. What records should I keep for volunteers working in my office?
10. Can volunteers perform work normally done by bargaining unit members?
11. Can County employees also serve as “volunteers?”
12. Where can I get more information?

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1. Do you provide zoning maps and other county maps?
2. How do I get a copy of an Assessor plat map?
3. How do I obtain a map of Whatcom County showing all of the roads?

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1. Why do we need a new jail?
2. Why is overcrowding a problem?
3. What is the definition of an overcrowded jail?
4. What is the cause of the overcrowding?
5. What strategies have been used to address the overcrowding?

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1. What are the visiting hours for Juvenile Detention?
2. What are your office hours?
3. Is the Public Defender in your office?
4. Where is Juvenile Court located?
5. How do I seal my juvenile record?
6. Where is the Juvenile Courtroom located?

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1. What is Court Appointed Special Advocates for Children (CASA)?
2. What does a CASA do?
3. How do you become a CASA?
4. What is the time commitment?

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1. Can I come to the law library and get legal help or advice?
2. I want to file a lawsuit. Do you have forms for that?
3. I need to do a will. Do you have one I can fill out or software to create a will?
4. What databases does the law library have? What does it cost to use them?

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1. What is your office address and telephone number?
2. What are your office hours?
3. How can I find an email address for a staff member?
4. Where can I find my parcel number and legal description?
5. How do I get a copy of a recorded survey of my property?
6. How do I find out who owns a property?
7. What are the dimensions and square footage of my property?
8. Where are my property lines?
9. Where may I obtain information about septic systems, wells, water and sewer lines and water testing?
10. Where may I obtain information about flood zones and frequently flooded areas?
11. How do I obtain copies of a file?
12. I will be digging on my property. How do I locate the underground utilities?
13. How can I pay my permit fees?

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1. How do I start the process of applying for a residential building permit?
2. Where do I apply for an electrical permit?
3. How do I apply for a mechanical permit?
4. Is a permit required for tearing down a structure on my property?
5. Whom do I contact about asbestos removal?
6. How do I find out if an existing structure has a building permit?
7. If I buy a piece of property and find out that the previous owner did work without permits, what do I do?
8. How do I apply for a residential building permit and how long does it take to get one?
9. How long is a residential building permit good for?
10. How do I determine the building permit fees?
11. Are inspections required after permits have been obtained for residential projects?
12. How and when do I call for a building inspection?
13. What types of building inspections do I need to request?
14. Do I have to be present when the inspector arrives?
15. Who do I contact if I have questions about building codes?
16. When can I "occupy" or use my house / structure?
17. Do you have a copy of my building plans?
18. What projects are exempt from the permitting / review process?
19. Do I need a permit to build a storage shed or deck?
20. How do I verify if a contractor is licensed?
21. Where can I learn more information on Green Building?

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1. Is a burn ban in effect?
2. How do I obtain a burn permit?
3. How do I obtain fire-related permits such as for sprinkler and alarm systems?
4. How do I obtain permits for commercial and consumer fireworks displays and fireworks stands?
5. I am building a structure how do I find fire code information that may apply to my project?

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1. Doesn’t green building just add more costs?
2. I want to start building green, where can I start?
3. If I paint my building green, does that qualify as green building?
4. What are volatile organic compounds (VOCs) and why should I avoid such products?
5. What is an Energy Star?
6. What is the United States Green Building Council?
7. What is Leadership in Energy and Environmental Design (LEED)?
8. What are some other green building certification programs?
9. What’s the rest of the world doing when it comes to green building?
10. What is a net-zero building?
11. What is embedded energy?

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1. How do I determine if this property has any critical areas, such as wetlands?
2. What are critical areas and resource lands?
3. What are shoreline regulations?
4. Am I in a "shoreline jurisdiction"?
5. When do I need a shoreline permit?
6. What is the shoreline permit process?
7. What is a hazard tree?
8. What can I do if I have hazard trees located on my property?
9. Do I need a permit to cut down trees on my property?

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1. Where do I start?
2. What is the tax parcel number and why do I need it?
3. How do I apply for a building permit?
4. How do I make an appointment?
5. What do I need to bring to apply for a building permit?
6. How long will my permit take to review?
7. Will I need other permits, too?
8. Is an architect or engineer required?
9. How long before my permit expires?
10. Is there a deposit and how much will my permit cost?
11. What inspections will be needed?
12. How do I get a building inspection?
13. What if I have a building code question?

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1. How do I find out the zoning of my property?
2. What does that zone designation mean?
3. How can I find the building setbacks for my property?
4. What is the difference between a legal lot of record and a taxable lot?
5. Can my property be subdivided?
6. Can I have a second home on my property?
7. What is an administrative use permit?
8. What is a zoning conditional use permit?
9. Can I schedule a zoning pre-application meeting?
10. How do I rezone my property?

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1. Are public defenders “real lawyers”?
2. Since you’re paid by the government the same as prosecutors, aren’t you just working together?
3. Can I call or drop by the Whatcom County Public Defender Office for some quick legal advice?
4. What is an arraignment?
5. What is a status or omnibus hearing?
6. What happens in a trial?
7. What happens in a sentencing hearing?
8. What is a bench warrant, and what can I do if I have one?
9. Why hasn’t my public defender gotten my case dropped?
10. If I have a problem with my court-appointed lawyer, how do I complain?
11. What can I do to help out my case?
12. How do I get my record vacated/sealed?

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1. What are aquatic invasive species (AIS)?
2. Which boats are needing permits?
3. What are the permit fees?
4. How do I get my permit / sticker?
5. How long does an inspection take and what will the inspectors be checking?
6. How can I make my inspection a more quick and simple process?
7. Where can I get my boat inspected?
8. What number can I call to arrange for a boat inspection?
9. Where can I find a copy of the Whatcom County AIS ordinance?

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1. When do I need a moving permit?
2. What are overweight loads?
3. Who issues the oversize or overweight permits?
4. When is a bond required?
5. Can the permit be issued over the phone or by email?
6. What are the fines for moving oversized loads or homes without a permit?

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1. Where is the Engineering Office located?
2. How do I obtain publications and copies from your office?
3. Is there a survey of my property?
4. How can I find my property line?
5. How do I obtain a parcel number?
6. How do I get access to my property?
7. What can you tell me about an easement?
8. What constitutes a legal ingress / egress of record?
9. Is there water / sewer service to my property?
10. How do I obtain an address for my property?
11. What are the rules for having a road named?
12. How do I find out the width of a county road?
13. How are county rights-of-way established?
14. Do you have any job vacancies?

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1. Why doesn’t Whatcom County install "Children at Play" signs?
2. Why aren't speed bumps put in place to slow down the traffic?
3. How are crosswalks defined and used?
4. What is the proper use of a stop sign?
5. What is the Federal Functional Classification of this road?

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1. What is one-call utility locate service?
2. There are paint marks / flags on, or near, my property. What do they mean?
3. Why is the county surveying at this location?
4. What are the standards (i.e., width, slope, surfacing) for my driveway / private road?
5. What size of easement is needed for a new development?
6. What is a “paved apron”?
7. Do I need a culvert?
8. What size of culvert do I need?
9. What type of road do I have to construct?
10. What type of permit / approval do I need?
11. What information is needed when the Engineering Division reviews my application?
12. Why do I need to complete a Preliminary Stormwater Proposal?
13. What is percent grade?
14. What is sight distance?
15. Can I bond for the improvements?
16. How are county road projects funded?
17. How can I make comments on the 1 year and 6 year road programs?
18. How can I request that a roadway be improved?

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1. What is Drug Court?
2. Who is Drug Court for?
3. What is difference between Drug Court and traditional court?
4. What are the purposes and goals of Drug Court?
5. What are the components of Drug Court?
6. What are the procedures of Drug Court?
7. What is the effectiveness of Drug Court?

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1. What are the Treasurer's Office hours?
2. Where is the Treasurer's Office located?
3. Is there a drop box?
4. What are the primary duties of the County Treasurer?
5. How is the County Treasurer's office structured?
6. Does every Washington State county have a county treasurer?
7. How does a person become County Treasurer?
8. Why is the County Treasurer an elected position?
9. How long is the term of an elected County Treasurer?
10. Who may serve as County Treasurer?
11. Who makes deposits to the County Treasury?
12. How does the County Treasurer add value to the taxing districts and other governmental agencies?
13. How does the County Treasurer assure the safekeeping of public funds as required by law?
14. How does the Treasurer handle unappropriated funds and/or funds not needed immediately to meet the obligations of the County?
15. Is an investment policy required?
16. What percentage of regional versus county services does the County Treasurer provide?
17. What confidence can the public have in the fiscal structure of County government?
18. Can anyone see my tax account records?

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1. Selling real or personal property. What do I need to know?
2. Gifting property. What do I need to know?
3. How long do I have to process my property transfer and pay excise tax?
4. Buying and/or moving a used mobile home. What do I need to know?

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1. When are taxes due?
2. Is a postmark acceptable, or do I have to pay in person on the due date?
3. Can I pay my taxes with a credit card?
4. How do I sign up for Auto-Pay of taxes from my bank account?
5. Can my delinquent taxes have the interest and penalty waived?
6. My taxes are delinquent. Can I pay the delinquent taxes and not pay the current year?
7. Does having delinquent taxes affect my credit?
8. My taxes are delinquent. How long before the County will foreclose on my property?
9. When is the Tax Foreclosure Auction?
10. Is there an exemption available for senior citizens or disabled persons?
11. Where do my tax dollars go?
12. How are my taxes calculated?
13. Why did my taxes go up so much this year?
14. If I don't pay my first-half taxes by April 30, do I have to pay my taxes in full?
15. I don't have enough to even pay half of my taxes. Can I make a partial tax payment?
16. Where should I mail tax payments?

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1. Why haven't I received my statement yet?
2. I sold this property. What should I do with the statement?
3. I lost my tax statement. Can I get a new one?
4. How do I change my address or name?
5. What do I need to do if the "situs or location address" for my property is stated incorrectly on my tax statement?
6. Does filing a Satisfaction of Mortgage with the County Auditor change the name and address on my tax statement?
7. What is the special assessment on my tax statement?
8. Should I have a personal property statement?

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1. What are the office hours of WSU Whatcom County Extension?
2. Where is WSU Whatcom County Extension located?